Customer Satisfaction Research Management; A Comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations

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Material type: Text

TextPublication details: Delhi Pearson Education 2005Description: XV+248ISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Text	Central Power Research Institute	Central Power Research Institute	658.818 ALL.05 (Browse shelf(Opens below))	Available		23588

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Previous	658.562 EDE.02 Quality System Handbook.	657.63 SCA.01 ISO-9000:Internal Auditing Implementation and Training primer	65 JAI.02 Management Information System.	658.818 ALL.05 Customer Satisfaction Research Management; A Comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations	658.562 BEE.03 Executive Guide to Improvement and Change	657.6(021) KAV.06 Management System Auditor's Handbook. With CD	657.6 PFA.05 Progressive Audit; A Toolkit for improving your organizational quality culture	Next

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