000 00325nam a2200097Ia 4500
008 180131b2008 xxu||||| |||| 00| 0 eng d
020 _a9781420080148
080 _a
_b658.3.018 BRO.08
100 _aBrown, Mark Graham
245 _aBaldrige Award Winning Quality; How To Interpret The Baldrige Criteria For Performance Excellence
260 _a
_bCRC Press
_c2008
999 _c58608
_d58608