000 00246nam a2200097 4500
080 _a658.3.018
_bBRO.11
245 _aPocket Guide to the Baldrige Award Criteria. Ed-16
100 _aBrown, Mark Graham
250 _a16
260 _aBoca Raton
_bCRC Press
_c2011
300 _av+57
999 _c39221
_d39221