Harris, Michael D; Herron, David E And Iwanicki, Stassia <br/><br/>
Business Value Of It: Managing Risks Optimizing Performance, And Measuring Results 

 -  CRC Press  2008 
<br/><br/><label>ISBN: </label>9781420064742 
<br/><br/><label>Universal Decimal Class. No.: </label> / 658:681.3.007HAR.08