Telephone Courtesy And Customer Service; Be Your Companys Lifeline To Customers (Record no. 58440)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00310nam a2200097Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180131b2011 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788130918464 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | |
| Item number | 658.818 FIN.11 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Finch, Lloyd |
| 245 ## - TITLE STATEMENT | |
| Title | Telephone Courtesy And Customer Service; Be Your Companys Lifeline To Customers |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | |
| Name of publisher, distributor, etc. | Viva Books Pvt. Ltd. |
| Date of publication, distribution, etc. | 2011 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Power Research Institute | Central Power Research Institute | 03/02/2018 | 658.818 FIN.11 | 25996 | 03/02/2018 | 03/02/2018 | Text |
