Your Customers' Perception of Quality; What it means to your bottom line and how to control it
Kureemun, Baboo and Fantina, Robert
Your Customers' Perception of Quality; What it means to your bottom line and how to control it - Boca Raton CRC press 2011 - xxv+199
658.818 / KUR.11
Your Customers' Perception of Quality; What it means to your bottom line and how to control it - Boca Raton CRC press 2011 - xxv+199
658.818 / KUR.11