Value stream Management for the Lean Office; eight steps to planning, mapping and sustaining, lean improvements in administrative areas with CD-ROM

Tapping, Don and Shuker, Tom

Value stream Management for the Lean Office; eight steps to planning, mapping and sustaining, lean improvements in administrative areas with CD-ROM - New York Productivity Press 2003 - iii+171

65.001.76 / TAP.03
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